What to do if

12
What to do if
If you are unable to remedy the problem by following the above sug-
gestions, please contact your dealer or the Customer Care Depart-
ment.
1
Warning! Repairs to the appliance are only to be carried out by qualified 
service engineers. Considerable danger to the user may result from improp-
er repairs. 
3
If the appliance has been wrongly operated, the visit from the customer 
service technician or dealer may not take place free of charge, even during 
the warranty period.
Problem
Possible cause
Remedy
The cooking zones are not 
functioning. 
The desired heat setting is 
not set. 
Set the heat setting.
The fuse in the house’s elec-
trical wiring (fuse box) has 
been tripped.
Check the fuse.
If the fuses trip a number of 
times, please call an author-
ised electrician. 
The residual heat indicator is 
not displaying anything
The cooking zone was only 
on for a short time and is 
therefore not hot
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.