Something not working
Ensure the burner parts have been placed correctly.
The hob burners will not light.
Check that there is not a problem with your gas supply. You
can do this by making sure the other gas appliances such as
central heating or gas fires are working.
The flame colour is
Due to the design of the burner the flame can appear to be
orange/yellow (flame disturbance) in certain areas of the
burner this is a natural occurrence.
The burner is not igniting or
only partially lighting.
Check that the burner is dry and that food spillage or cleaning
fluids are not present on the burner. This can be dried with a
cloth and stubborn marks cleaned away with a dry nylon brush
(old toothbrush etc.)
The burner sounds noisy.
It is natural for the burners to emit noise as the gas is being
drawn through the burner and may reduce as they heat up.
The burner is emitting a
This is a natural occurrence when the burner is alight and does
not affect the performance of the burner.
It is normal for some metal parts on the cooker to produce
noise when in use, this is due to expansion and contraction
when heating up and cooling down.