MAINTENANCE AND CLEANING, CUSTOMER CARE DEPARTMENT, SERVICE AND SPARE PARTS

9
Defrosting
Refrigerator
The refrigerator automatically defrosts every time the
compressor stops. The water is discharged, via the
pipe, into a tray located at the back of the appliance
above the compressor, where it evaporates.
Important
To avoid defrost water overflowing into the fridge,
periodically clean the water discharge hole in the
centre of the V shaped drip collector at the back of
the refrigerator compartment behind the fruit and
vegetable drawer. Use the defrost cleaner provided
which you will find already inserted into the
discharge hole.
D037
MAINTENANCE AND CLEANING 
External cleaning
Many proprietary kitchen surface cleaners
contain chemicals that can attack/damage the
plastics used in this appliance. For this reason it
is recommended that the outer casing of this
appliance is only cleaned with warm water with a
little washing-up liquid added. 
An accumulation of dust will affect the performance
of the appliance and cause excessive electricity
consumption.
You MUST ensure that the appliance is switched
OFF. 
Once or twice a year dust the condenser (black grill)
and the compressor at the back of the appliance,
with a brush or vacuum cleaner, see figure.
PR259
Before any maintenance or cleaning work is carried
out, DISCONNECT the appliance from the
ELECTRICITY supply.
Internal cleaning
Clean the inside and accessories with warm water
and bicarbonate of soda (5ml to 0.5 litre of water).
Rinse and dry thoroughly.
NEVER USE DETERGENTS, ABRASIVE
POWDERS, HIGHLY PERFUMED
CLEANING PRODUCTS OR WAX
POLISHES, TO CLEAN THE INTERIOR AS
THESE WILL DAMAGE THE SURFACE AND
LEAVE A STRONG ODOUR.
Changing the light bulb
Should the interior light fail to work, first switch off
the appliance and disconnect from the electricity
supply, then replace the bulb as follows;
Unscrew the light cover and then pull it outward by
pressing as shown in the figure. Unscrew the bulb
and replace it with a new 15 watt bulb (available
from your nearest Service Force Centre).
Replace the light cover by sliding it into its original
position and replacing the screw.
D411
When the appliance is not in use
When the appliance is not in use for long periods,
disconnect from the electricity supply, empty all
foods and clean the appliance, leaving the doors ajar
to prevent unpleasant smells.
12
CUSTOMER CARE DEPARTMENT
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your
local Zanussi Service Force Centre by telephoning:- 
0 8 7 0   5   9 2 9 9 2 9
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. 
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading ÔSomething Not
Working?
When you contact the Service Force Centre you will need to give the following details:
1.
Your name, address and post code
2.
Your telephone number
3.
Clear and concise details of the fault
4.
The model and serial number of the appliance (found on the rating plate)
5.
The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls. 
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, 
please contact our Customer Care Department by letter or telephone at the address below or visit our website
at www.zanussi.co.uk
Customer Care Department 
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727 (*) 
* calls to this number may be recorded for training purposes.
During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the
frozen food temperature but if the appliance is left for longer period in a low ambient temperature the freezer will
defrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
SERVICE AND SPARE PARTS