Troubleshooting

Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.

TROUBLE

Oven will not start

POSSIBLE CAUSE

POSSIBLE REMEDY

a. Electrical cord for oven is
     not plugged in.
b. Door is open.
c. Wrong operation is set.

a. Plug into the outlet.
b. Close the door and try
    again.
c. Check instructions.

Arcing or sparking

a. Materials to be avoided in
    microwave oven were
    used.
b. The oven is operated when
    empty.
c. Spilled food remains in the
    cavity.

a. Use microwave-safe
    cookware only.
b. Do not operate with oven
    empty.
c. Clean cavity with wet towel.

Unevenly cooked

 foods

a. Materials to be avoided in
    microwave oven were
    used.
b. Food is not defrosted
    completely.
c. Cooking time, power level
    is not suitble.
d. Food is not turned or stirred.

a. Use microwave-safe
    cookware only.
b. Completely defrost food.

c. Use correct cooking time,
    power level.
d. Turn or stir food.

Overcooked foods

Cooking time, power level is
not suitable.

Use correct cooking time,
power level.

Undercooked foods

a. Materials to be avoided in
    microwave oven were used.
b. Food is not defrosted
    completely.
c. Oven ventilation ports are
    restricted.
d. Cooking time, power level is
    not suitable.

a. Use microwave-safe
    cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
    lation ports are not restricted.
d. Use correct cooking time,
    power level.

Improper defrosting

a. Materials to be avoided in
    microwave oven were used.
b. Cooking time, power level is
    not suitable.
c. Food is not turned or stirred.

a. Use microwave-safe
    cookware only.
b. Use correct cooking time,
    power level.
c. Turn or stir food.

Maintenance