Resolving malfunctions

16

Resolving malfunctions

Malfunctions often have simple explanations. Please read the 

following notes and tips before calling the after-sales service.

Notes, warnings and error messages

If a problem occurs, notes, warnings or error messages are 

automatically shown in the display.

Notes
Notes are displayed if the cooktop requires a change of the 

current cooking situation. However, the user can also call up 

notes. See section Info button.

To close the notes, touch the

±

 display area.

Note: Notes are displayed with a blue line.

Warnings
Warnings are displayed if an error occurs within the appliance 

which means you can only continue to use the cooktop with 

limitations. Follow the instructions on the display and touch 

the

±

 display area to close the warning.

Note: For some warnings, an error code is displayed (e.g.: 

[C3])
If necessary, specify the error code when you contact the after-

sales service.

Error messages
Error messages are displayed if errors or malfunctions occur 

within the appliance with the result that you cannot continue to 

use the cooktop.
Switch off the appliance at the household fuse or circuit breaker 

in the fuse box. Wait a few seconds and then switch it back on. 

If the message appears again, call the after-sales service.

Note: For some error messages, an error code is displayed 

(e.g.: [C0])
If necessary, specify the error code when you contact the after-

sales service.

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