Customer Services Directory


For Y



Customer Services Directory

For Product Information, Operating Assistance, Literature Request, Dealer Locations,
and all Customer Service inquiries please contact:

1-800-211-PANA (7262),

 Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST.

or send e-mail :
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:

Ave. 65 de Infanteria. Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300   Fax (787) 768-2910

Web Site:
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only )
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(Monday-Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)
(Visa, MasterCard, Discover Card, American Express, Check)

As of August 2002


Panasonic Services Company

1705 N. Randall Road,

Elgin, IL 60123-7847

Attention: Camcorder Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).

Product Repairs

Centralized Factory Servicenter


03/01/21, 16:27