Panasonic HDC-Z10000P Operating Instruction

Limited Warranty

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VQT3U98

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Limited Warranty 

(ONLY FOR U.S.A. AND PUERTO RICO)

 

Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America 
One Panasonic Way, Secaucus, New Jersey 07094 

 

Panasonic Camcorder Products 

Limited Warranty 

 

Limited Warranty Coverage (For USA and Puerto Rico Only)  

If your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of 
the period indicated on the chart below, which starts with the date of original purchase (“warranty 
period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it 
with a new or a refurbished equivalent value product, or (c) refund your purchase price. The 
decision to repair, replace or refund will be made by the warrantor.  

 

Product or Part Name 

Parts 

Labor 

 

s

y

a

d

 

0

9

 

r

a

e

y

 

1

 

r

e

d

r

o

c

m

a

C

Rechargeable Batteries (defective exchange) 

10 days 

Not Applicable 

SD Memory Cards (defective exchange) 

90 days 

Not Applicable 

 

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty 
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for 
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies 
to products purchased and serviced in the United States or Puerto Rico. This warranty is 
extended only to the original purchaser of a new product which was not sold “as is”.  

 

Carry-In or Mail-In Service 

To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA 
(7262). 

 

When shipping the unit, carefully pack, include all accessories, and send it prepaid, adequately 
insured and preferably in the original carton. 
Web Site at 

Include 

can be reached. A valid registered receipt is required under 

the Limited Warranty. 

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE 
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE 
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE 
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF 
PURCHASE. 

 

Limited Warranty Limits And Exclusions 

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES 
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT 
COVER damages which occurred in shipment, or failures which are caused by products not 
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of 
consumer controls, improper maintenance, power line surge, lightning damage, modification, 
introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or 
other business or rental use of the product, or service by anyone other than a Factory Service 
Center or other Authorized Servicer, or damage that is attributable to acts of God. 

When shipping Lithium Ion batteries please visit our 

www.panasonic.com/BatteryHandling

 

as Panasonic is committed to providing the

most up to date information.
a daytime phone number where you 

a letter detailing the complaint, a return address and provide 

HDC-Z10000P-VQT3U98_mst.book  155 ページ  2011年10月17日 月曜日 午後2時24分