(ENG) VQT5E54



First, try out the following procedures. 

If the problem persists, performing [Reset] in the [Setup] menu may resolve 
the issue. 

The charging lamp blinks.


Charging is being performed in a place with extremely high or low temperature.

→   Reconnect the USB connection cable (supplied) and retry charging in a place 

where ambient temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature 
conditions also apply to the battery itself).


Charging is not possible if the power supply capacity of the computer is low.

The lower right portion of recorded pictures appears dark or the color is unnatural.


Your finger is blocking the flash.

→   Make sure you are holding the camera correctly (→21).

Striping or flicker may appear under lighting such as fluorescent lighting and LED 
lighting fixture.


This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This 
is not a malfunction.

I would like to upload recorded pictures to a social networking service right after 
taking them. How can I do that?


We recommend sending the pictures to your smartphone and uploading them from the 

I am having a problem connecting to my Windows 8 PC. The user name and 
password are not recognized.


Depending on the OS version, on Windows 8, for example, there are two types of user 
account (local account/Microsoft account). Be sure to use the user name and password 
for the local account. Since a Local account is not required by Windows 8, you may need 
to create one.