Kodak LED II 20R Operator Guide

Printer Error Messages

Diagnostics and Troubleshooting
September 2000
5-3
Printer Error Messages
If the error message continues to occur after implementing the possible solutions 
from the table below, call your service person. 
Error 
Code
Error Message
Possible Cause
Possible Solution
1
not initialized
Attempting to perform a function 
before the printer has initialized.
Reinitialize the printer.
2
initializing err
Attempting to perform a function 
during the initialization process.
Wait for initialization to complete and 
try the function again.
3
busy
Attempting to perform a function 
while the printer is busy performing 
another function.
Wait for the previous function to 
complete and try the function again.
4
out of paper
Paper cassette is empty and the 
paper path sensors do not detect 
paper.
Load a full paper cassette into the 
printer.
5
end of roll at supply
Printer has run out of paper and the 
tail end of the paper has been 
rewound to the paper supply area.
Remove the tail end of the paper at 
the supply door and load a full supply 
cassette into the printer.
6
paper already loaded
“Load Paper” was selected when 
paper was already loaded.
Solution not required.
7
supply door open, 
please close
The paper supply door was left 
open.
Close the paper supply door.
8
front door open, please 
close
The front door was left open.
Close the front door.
9
back door open, please 
close
The back door was left open.
Close the back door.
10
takeup door open, 
please close
The takeup door was left open.
Close the takeup door.
12
motor busy
A low level motor move command 
was issued while the timer motor 
was in use.
Wait for the motor move to complete 
or stop the motor and reissue the 
command.
13
motor setup invalid
A low level motor move command 
was issued while the timer motor 
was in use.
Wait for the motor move to complete 
or stop the motor and reissue the 
command.
14
bad printer state
The printer cannot execute the 
requested command.
Reinitialize the printer.
15
timers busy 
A low level motor move command 
was issued while the timer motor 
was in use.
Wait for the motor move to complete 
or stop the motor and reissue the 
command.
16
timer spurious interrupt 
code
A spurious (false) timer interrupt 
has occurred.
No solution required.
17
command not 
implemented
The function requested is not 
supported in this software release.
No solution required.