003 747, 012 281 012 282 012 283 012 284 012 261 012 262, 016 702, 016 705

7.3 Messages
174
Troubleshooting
7
7.3.2
Messages about error codes
The following messages will appear when printing cannot not be completed properly due to an 
error or when there is a machine breakdown:
Treat the error by referring to the following table.
When an error code is displayed, print data remaining in the machine or information stored in its memory 
may not be secure.
Error Code
Cause/Treatment
003-747
Cause:
Wrong combination of print parameters, like selecting 
custom paper size and setting Auto for Paper Source.
Treatment:
Check the print parameters. For the above instance, 
select Bypass Tray.
012-281 
012-282 
012-283 
012-284 
012-261 
012-262
Cause:
Breakdown of the stapler finisher.
Treatment:
Contact our Customer Support Center. You can use 
other paper tray besides the finisher.
016-702
Cause:
PCL print data cannot be processed due to insufficient 
page buffer.
Treatment:
Carry out one of the following treatments:
increase the page buffer
install more memory.
"2.8 Memory Allocation".
016-705
Cause:
Cannot save Secure Print documents as the Printer 
HDD Kit has not been installed.
Treatment:
The Printer HDD Kit has to be installed in order to use 
the Secure Print feature.
"3.7 Printing Secure Print and Sample Print Jobs".