Faxing Problems, Print Quality Problems

Problems and Solutions
45
Faxing Problems
Make sure the recipient’s fax machine is turned on and working. 
Make sure the 
LINE
 port on the WorkForce 600 Series is connected to a 
telephone wall jack. Verify that the telephone wall jack works by connecting a 
phone to it.
If the line has static, press the 
Home
 button and select 
Setup
. Select 
Fax Setting
 and press 
OK
, then select 
Communication
 and press 
OK
. Turn 
off the 
V.34
 and 
ECM
 (Error Correction Mode) settings.
If the WorkForce 600 Series is connected to a DSL phone line, you must have 
a DSL filter connected to the phone jack. Contact your DSL provider for the 
necessary filter.
If fax calls are disconnected when you hang up, make sure a phone or 
answering machine is connected to the EXT. port.
If an answering machine is connected, be sure to set the number of rings to 
answer for receiving faxes to be greater than the number of rings for the 
answering machine.
Print Quality Problems
For the best print quality, use Epson papers (see page 6) and genuine Epson 
ink cartridges (see page 40).
If you notice light or dark bands across your printouts or they are too faint, 
run a nozzle check (see page 36) to see if the print head needs cleaning.
If you notice jagged vertical lines, you may need to align the print head. See 
the on-screen Epson Information Center for instructions.
The ink cartridges may be low on ink. Check your cartridge status (see 
page 38) and replace cartridges, if necessary (see page 40).
If you’re copying, place the document flat against the scanner glass. 
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not 
recommended), or use a small amount of glass cleaner on a soft cloth, if 
necessary. Do not spray glass cleaner directly on the glass.