Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Miscellaneous printing problems
Your print has incorrect or
Your PPD and/or printer driver
software are not set up correctly or not
Make sure your software is installed
correctly and the RIP or printer is
You have stalled print jobs.
Clear any stalled print jobs from Monitor3
(Macintosh) or the Progress Meter or
Spool Manager (Windows).
The printer is not connected correctly.
Turn off the printer and RIP or computer.
Make sure the interface cable is securely
plugged in at both ends.
If you are using Windows NT 4.0, try
uninstalling the EPSON printer port. Click
Start, point to Programs and EPSON
Printers, then click EPSON Printer Port
Uninstall. Follow the messages on the
Your print has incorrect
Page size or paper size are not set
correctly in your application.
Check the settings in your application.
Make sure they are within the printer’s
Paper size is not set correctly in your
Make sure the Paper Size setting in your
print options is correct for the paper
Paper is loaded incorrectly.
Reload paper, aligning it correctly with
the row of holes in the printer. See
Chapter 1 for instructions.
The ROLL MARG (roll paper margin)
setting on the control panel is
If you’re using roll paper, check the
setting for ROLL MARG on the Printer
Setting Menu. See page 2-8 for more
Your image is inverted.
The Flip Horizontal or Mirror setting
is selected in your print options.
Turn off the setting. See your RS 5100
User Guide or page B-15 (Macintosh) or
C-18 (Windows) in this manual for