Troubleshooting and Maintenance
Service Req xyyy
A controller error or a print engine error has been detected. Write
down the error number listed on the display and turn off the
printer. Wait at least five seconds and then turn it back on. If the
error message still appears, turn off the printer, unplug the power
cord, and contact a qualified service person.
Set ENV Tray
The optional Envelope Feeder, is not installed or is installed
incorrectly. Install or reinstall the optional Envelope Feeder. See
“Installing the Envelope Feeder” on page 3-29. Then turn off the
printer, wait 5 seconds, and turn the printer back on.
Set MP Tray
The MP tray is not installed or is installed incorrectly. Install or
reinstall the MP tray. See “Removing the Envelope Feeder” on
page 3-30. Then turn off the printer, wait 5 seconds, and turn the
printer back on.
The printer is in its low power state; however, it is still on line if
the On Line light is on.
The printer is almost out of toner. Prepare a new imaging
cartridge to replace the current one with.