Troubleshooting and Maintenance
This chapter provides information necessary for you to keep the
printer in optimum condition. It includes information on:
Solving problems you may encounter
Optimizing print quality
Also included is a complete description of the status, error, and
warning messages shown on the printer’s control panel display.
Preventing Paper Feed and Paper Jam Problems
To prevent frequent paper feed or paper jam problems, use this
checklist of corrective measures.
Use a higher-quality paper, one that is not too thin or rough.
Fan a stack of paper and tap it on a flat surface to even its
edges before you load it.
Be sure that you do not load too much paper in the paper
Be sure to adjust the paper guides so that the paper can slide
in and out freely.
Never let the amount of accumulated sheets exceed the total
output capacity of any output tray or bin.
Make sure you load paper with the correct side up. Most
packages of paper indicate the top side of the paper with an
arrow at the side of the package.