Faxing Problems, Paper Feeding Problems

58
Solving Problems
Faxing Problems
If you have problems sending a fax, make sure the phone cable is connected 
correctly and verify that the phone line works by connecting a phone to it. 
Also make sure that your recipient’s fax machine is turned on and working.
If you have problems receiving a fax, make sure paper is loaded, the phone 
cable is connected correctly, and the phone line works. To automatically 
receive faxes, make sure you see a 
Y
 on the first screen display. (See page 41 for 
details.) If you see 
Receiving
 on the display but nothing prints, the fax data 
may be too large. Tell the sender to resend the fax in smaller sections.
If you connected the Epson Stylus CX5800F to a DSL phone line, you must 
install a DSL filter to the line or you won’t be able to fax. Contact your DSL 
provider for the necessary filter.
If your phone line has static or other noise problems, turn off the 
ECM
 (Error 
Correction Mode) setting and try faxing again. See page 34 for details.
Paper Feeding Problems
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to 
separate the sheets a little. Then reload the paper against the right edge guide, 
and slide the left edge guide against the paper (but not too tightly). Make sure 
the paper is not in front of the feeder guard.
Do not load too many sheets at once (up to 20 sheets of photo paper or 
100 sheets of plain paper). See the User’s Guide for more information.
If paper is jammed, you see a paper jam message on the display. Follow these 
steps to clear the jam:
1. Press the 
OK
 button to eject the jammed paper. If the jammed paper is 
not ejected, go to the next step.
2. If the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside the Epson Stylus CX5800F, press the P
On
 
button to turn it off. Open the scanner and remove any paper inside, 
including any torn pieces. Do not pull it backward however; this can 
damage the sheet feeder. Close the scanner, then turn the Epson Stylus 
CX5800F back on.