Sound is not played during movies

142

Before Use

Basic Guide

Advanced Guide

Appendix

Camera Basics

Auto Mode / Hybrid Auto 
Mode

Other Shooting Modes

P Mode

Playback Mode

Wi-Fi Functions

Setting Menu

Accessories

Index

Sound is not played during movies.

 

Adjust the volume (= 118) if you have activated [Mute] (= 118) or the sound 
in the movie is faint.

 

No sound is played for movies shot in [

] mode (= 51) because audio is not 

recorded in this mode.

Memory Card

The memory card is not recognized.

 

Restart the camera, with the memory card in it (= 24).

Computer

Cannot transfer images to a computer.

 

When attempting to transfer images to the computer via a cable, try reducing the 
transfer speed as follows.

 

-

Press the [

] button to enter Playback mode. Hold the [

] button 

down as you press the [

] and [

] buttons at the same time. On the next 

screen, press the [ ][ ] buttons to choose [B], and then press the [

] button.

Wi-Fi

Cannot access the Wi-Fi menu by pressing the [

] button.

 

The Wi-Fi menu is not available in Shooting mode. Switch to Playback mode and 
try again.

 

In Playback mode, the Wi-Fi menu cannot be accessed during detailed 
information display, magniied display, or index display. Switch to single-image 
display and a viewing mode other than detailed information display. Similarly, the 
Wi-Fi menu cannot be accessed during group playback or iltered image display 

according to speciied conditions. Cancel group or iltered image playback.

 

The Wi-Fi menu cannot be accessed while the camera is connected to a printer, 
computer, or TV via a cable. Disconnect the cable.

Recording to the memory card takes too long, or continuous shooting is 
slower.

 

Use the camera to perform low-level formatting of the memory card (= 122).

Shooting settings or FUNC. menu settings are not available.

 

Available setting items vary by shooting mode. Refer to “Functions Available in 
Each Shooting Mode”, “FUNC. Menu”, and “Shooting Tab” (= 148 – = 151).

Shooting Movies

The elapsed time shown is incorrect, or recording is interrupted.

 

Use the camera to format the memory card, or switch to a card that supports 
high-speed recording. Note that even if the elapsed time display is incorrect, the 
length of movies on the memory card corresponds to the actual recording time 
(= 121, = 157).

[

] is displayed and shooting stops automatically.

 

The camera’s internal memory buffer illed up as the camera could not record to 

the memory card quickly enough. Try one of the following measures.

 

-

Use the camera to perform low-level formatting of the memory card (= 122).

 

-

Lower the image quality (= 42).

 

-

Switch to a memory card that supports high-speed recording (= 157).

Zooming is not possible.

 

Zooming is not possible when shooting movies in [

] mode (= 51).

Subjects look distorted.

 

Subjects that pass in front of the camera quickly may look distorted. This is not a 
malfunction.

Playback

Playback is not possible.

 

Image or movie playback may not be possible if a computer is used to rename 
iles or alter the folder structure.

Playback stops, or audio skips.

 

Switch to a memory card that you have performed low-level formatting on with the 
camera (= 122).

 

There may be brief interruptions when playing movies copied to memory cards 
that have slow read speeds.

 

When movies are played on a computer, frames may be dropped and audio may 
skip if computer performance is inadequate.