Appendix

140

Before Use

Basic Guide

Advanced Guide

Appendix

Camera Basics

Auto Mode / Hybrid Auto 
Mode

Other Shooting Modes

P Mode

Playback Mode

Wi-Fi Functions

Setting Menu

Accessories

Index

Troubleshooting

If you think there is a problem with the camera, irst check the following. 
If the items below do not solve your problem, contact a Canon Customer 
Support Help Desk.

Power

Nothing happens when the power button is pressed.

 

Conirm that the battery pack is charged (= 17).

 

Conirm that the battery pack is inserted facing the correct way (= 18).

 

Conirm that the memory card/battery cover is fully closed (= 18).

 

Dirty battery terminals reduce battery performance. Try cleaning the terminals 
with a cotton swab and reinserting the battery pack a few times.

The battery pack runs out of power quickly.

 

Battery performance decreases at low temperatures. Try warming the battery 
pack a little by putting it in your pocket, for example, ensuring that the terminals 
do not touch any metal objects.

 

Dirty battery terminals reduce battery performance. Try cleaning the terminals 
with a cotton swab and reinserting the battery pack a few times.

 

If these measures do not help and the battery pack still runs out of power soon 
after charging, it has reached the end of its life. Purchase a new battery pack.

The lens is not retracted.

 

Do not open the memory card/battery cover while the camera is on. Close the 
cover, turn the camera on, and then turn it off again (= 18).

The battery pack is swollen.

 

Battery swelling is normal and does not pose any safety concerns. However, if 
battery swelling prevents the battery pack from itting in the camera, contact a 
Canon Customer Support Help Desk.

Display on a TV

Camera images look distorted or not displayed on a TV (= 128).

Appendix

Helpful information when using the camera