Problems Sending Faxes

Problems Sending Faxes

Cannot Send a Fax

Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers

Errors Often Occur When You Send a Fax

Cannot Send a Fax


 Is the power turned on?

• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.

• If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it

turns on the power automatically.

• If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is

off), reconnect it, then press the ON button to turn on the power.

• If the power was turned off due to power failure, etc., the power is automatically turned on when the

power failure is resolved.


• Confirm that the POWER lamp is off before unplugging the power cord, then unplug the power cord.

If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are

For details on how to unplug the power cord, refer to 

Notice for Unplugging the Power Cord



• If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,

the list of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT) will be printed
after turning the machine on.

For details, see 

Summary of Reports and Lists



 Is the document being sent from memory or the fax being received into


When the message for the transmission/reception is displayed on the Fax standby screen, a fax is being sent
from/received into machine's memory. Wait until the transmission/reception is complete.


 Is the machine's memory full?

Delete contents in memory, then send a fax again.

Document Stored in Machine's Memory


 Is the telephone line type set correctly?

Check the telephone line type setting and change it as necessary.

Setting the Telephone Line Type