Cannot Print from Network Computer

Check2

 Make sure the LAN cable is connected properly.

Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.

 

If the problem is not resolved, redo setup.

• For Windows:

Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.

• For Mac OS:

Follow the instructions on the Canon website.

Cannot Print from Network Computer

Check1

 Make sure the computer is connected to the wireless router.

For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.

Check2

 If printer driver is not installed, install it.

• For Windows:

Install the printer driver using the Setup CD-ROM or install it from the Canon website.

• For Mac OS:

Install the printer driver from the Canon website.

Check3

 When using wireless LAN, make sure wireless router does not restrict which

computers can access it.

For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.

Note

• To check the MAC address or IP address of your computer, see 

Checking Computer IP Address or MAC

Address

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