Additional Information, Recording

Additional Information




Cannot charge the battery pack.

- Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C). 

Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again.

- Charge the battery pack in temperatures between approximately 0 °C and 40 °C.
- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the battery pack attached. Battery packs not rec-

ommended by Canon for use with this camcorder cannot be charged using this camcorder. 

- If you are using a battery pack recommended by Canon for use with this camcorder, there 

may be a problem with the camcorder or battery pack. Consult a Canon Service Center.

A noise can be heard from the compact power adapter.

- A faint sound can be heard while the compact power adapter is connected to a power outlet. 

This is not a malfunction.

The battery pack is exhausted extremely quickly even at normal temperatures.

- The battery may have reached the end of its battery life. Buy a new battery pack.



Y will not start recording.

- You cannot record while the camcorder is writing previous recordings onto the memory  

(while the ACCESS indicator is on or flashing). Wait until the camcorder has finished.

- The memory is full or it already contains the maximum number of scenes of AVCHD movies 

(3,999 scenes). Delete some recordings (

A 60, 118) or initialize the memory (A 41) to 

free some space.

The point where 

Y was pressed does not match the beginning/end of the 


- There is a slight interval between pressing 

Y and the actual start/end of record-

ing. This is not a malfunction.

The camcorder will not focus.

- Autofocus does not work on the subject. Focus manually (

A 104).

- The lens is dirty. Clean the lens with a soft lens-cleaning cloth (

A 208). Never use tissue 

paper to clean the lens.

When a subject flits across in front of the lens, the image appears slightly bent.

- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in 

front of the camcorder, the image may seem slightly warped. This is not a malfunction.

Changing the operating mode between recording (

Ü)/record pause (Û)/playback (Ð) 

takes longer than usual.

- When the memory contains a large number of scenes, some operations may take longer than 

usual. Save your recordings (

A 129) and initialize the memory (A 41).