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If you find that the ink tanks are installed in the wrong slots, follow these 
steps:

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z

Examine each tank to see if another color of ink has come into the tank 
and mixed with its ink. 

z

If this has happened, replace the ink tank with a new one. 

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z

Execute the custom cleaning again for each of the colors that were 
installed incorrectly. 

z

You can repeat the custom cleaning procedure several times if the colors 
do not seem accurate. 

z

If the problem persists, replace the ink tanks with new ones. 

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When a problem occurs, the Status Window displays the printer error message. 
To resolve the problem, press 

Fl 

to view the on-line help and then follow the 

instructions. 

The following table contains additional information to help you solve any BJC-
620 printer operation problems that may occur with the Microsoft Windows 
Printing System.

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Chapter 5