1 - 6 I N T R O D U C T I O N
Fax Tones and Handshake
When someone is sending a fax, the machine sends fax calling tones (CNG
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when
you dial and press Fax Start; they continue for about 60 seconds after dialing.
During that time, the sending machine must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you can know if
you are receiving a fax message.
The receiving fax responds with fax receiving tones-loud, chirping sounds. A
receiving fax chirps for about 60 seconds over the phone line, and the LCD
. If your machine is set to the FAX mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your machine continues to send the “chirps” for about 60 seconds, and the
screen continues to display
. To cancel the receiving mode, press
When your machine answers in FAX/TEL mode, the machine listens for CNG
tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machine’s “chirps” overlap. This must be for at least 2 to 4
seconds, so the machines can understand how each is sending and receiving the
fax. The handshake cannot begin until the call is answered, and the CNG tones
only last for about 60 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check the
integrity of a fax transmission while it is in progress. ECM transmissions are
possible only between machines that both have the ECM feature. If they do, you
may send and receive fax messages that are continuously checked for their
integrity. Sufficient memory must be available in your machine for this feature
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is answered.
Pay special attention to the directions in the Assembly and Connections chapter
for connecting a TAD to your machine.