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Handling Incoming Calls
Double-ring in 
FAX/TEL mode.
The machine knows the incoming call is not a fax, so 
it is signaling you to answer the telephone call. Pick 
up the machine handset or answer from an extension 
phone and then press your machine’s Telephone 
Answer Code (default setting is #51).
I have difficulty 
transferring a fax call to 
the machine.
If you answered at the machine, press Fax Start 
and hang up immediately. If you answered at an 
extension phone, press your machine’s Remote 
Activation Code (default setting is  51). When 
your machine answers, hang up.
I have difficulty with 
custom features on a 
single line.
If you have Call Waiting, RingMaster, Voice Mail, 
an answering machine, alarm system or any other 
custom feature on a single phone line with your fax 
machine, it may create a problem sending or 
receiving fax data.
If you are sending or receiving a fax message while 
a custom feature signal comes through on the line, 
the signal can temporarily interrupt or disrupt the 
fax data. Brother’s ECM feature should help 
overcome this problem. This condition is related to 
the telephone system industry and is common to all 
devices that send and receive information on a 
single, shared line with custom features. If 
avoiding a slight interruption is crucial to your 
business, a separate line with no custom features is