For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart and follow the troubleshooting
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
If you are having difficulty with your machine
Check the interface cable or wireless connection on both the machine and your
computer. (uuQuick Setup Guide)
Check that the machine is plugged in and press
to turn the machine on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges uu page 26.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages uu page 32.)
If the LCD shows Cannot Print or Replace XX Ink, see Replacing the ink
cartridges uu page 26.
Check that the correct printer driver has been installed and chosen.