Sony XBR-43X830C, XBR-55X810C, XBR-55X850C Help Guide
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Sony 4K TV
XBR-43X830C, XBR-55X810C, XBR-55X850C, XBR-55X850D, XBR-55X900C, XBR-55X930D, XBR-65X810C, XBR-65X850C, XBR-65X850D, XBR-65X900C, XBR-65X930C, XBR-65X930D, XBR-75X850C, XBR-75X850D, XBR-75X910C, XBR-75X940C, XBR-75X940D, XBR-85X850D
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Sony XBR-43X830C,XBR-55X810C,XBR-55X850C Help Guide
Cover of Sony4K TV XBR-43X830C,XBR-55X810C,XBR-55X850C Help Guide
List of Contents
Table Of Contents
Getting StartedUsing the Help Guide
Keeping the TV updated
Introducing Android TV
Downloading apps from the Google Play
Moving apps to a USB memory device
Viewing Internet media
Enjoying content from your mobile device on theTV with Google Cast
Enjoying safe apps and video streaming services(Security & restrictions)
Searching by using your voice
Using the remote control
Using the DISCOVER button
Using the Action Menu
Selecting devices that are connected to the TV
Identifying the status of the TV through illumination
Illumination at the bottom of the screen
Watching TV programs
Using the program guide
Using interactive broadcast TV services
Watching in 3D (3D models only)
Understanding the basics of 3D TV (3D modelsonly)
Preparing your 3D glasses (3D models only)
Watching TV in 3D (3D models only)
Watching TV with two screens
Enjoying social networking services while watchingTV
Using the TV with Other Devices
Playing content stored on a USB device
Information about USB devices used for storingphotos and music
Supported files and formats
Audio sampling rates (for videos)
Blu-ray and DVD players
Connecting a Blu-ray or DVD player
Watching Blu-ray and DVD discs
Smartphones and tablets
Displaying the screen of a smartphone/tablet on theTV using an MHL cable (MHL supported modelsonly)
Displaying the screen of a smartphone/tablet on theTV using the Screen mirroring function
Using the “Video & TV SideView” app with yoursmartphone/tablet
Computers, cameras, and camcorders
Connecting a computer and viewing stored content
Computer video signal specifications
Connecting an audio system
Adjusting audio system-related settings
Connecting a Bluetooth device
Supported Bluetooth profiles
Sony wireless subwoofer (optional) (Sony wirelesssubwoofer supported models only)
Connecting a wireless subwoofer (optional)
Adjusting wireless subwoofer-related settings(optional)
BRAVIA Sync-compatible devices
BRAVIA Sync overview
Using features available for BRAVIA Synccompatibledevices
Adjusting BRAVIA Sync settings
Connecting an IR Blaster (IR Blaster compatiblemodels only)
Viewing pictures in 4K from compatible devices (4Kmodels only)
Viewing pictures in 4K resolution (4K models only)
Settings for viewing pictures in 4K resolution withhigher quality (4K models only)
Connecting to a Network
Connecting to a network using a LAN cable
Connecting to a network using a wirelessconnection
Using Wi-Fi to connect the TV to your network
Using Wi-Fi Direct to connect to the TV (nowireless router required)
Home network features
Adjusting home network settings
Playing content from a computer
Playing content from a media server
RVU statement (RVU compliant models only)
Configuring the TV
[Network & Accessories]
Setting a timer
If a full reset (restart) of the TV is required
Picture quality is not as good as viewed at thestore.
The screen flickers.
No color/Dark picture/Color is not correct/Picture istoo bright.
Dark screen. How to brighten the screen.
Color is not correct. How to adjust the color tone.
Screen format/wide mode changes automatically.
The screen suddenly changes to a video you donot recognize while watching TV.
Suddenly the picture becomes small.
Black bands appear at the edges of the screen.
A black box appears on the screen.
There are banners/tickers at the top or bottom of the screen.
3D pictures are not displayed. The 3D effect isweak. (3D models only)
Black bars appear on both sides of the screenwhen watching 3D pictures. (3D models only)
You cannot turn off 3D display while watching 3Dcontent. (3D models only)
The message [3D signal has been detected.]automatically appears when 3D signal is detected.(3D models only)
A message about an app asking for permission toaccess a TV function is displayed.
Check these things first to troubleshoot your TVreception.
Block noise or an error message appears and youcannot watch broadcasts.
Ghosting or double images appear.
Only snow noise or a black picture appears on thescreen.
There is picture or sound noise when viewing ananalog TV channel.
Some channels are blank.
Poor reception or poor picture quality with digitalbroadcasts.
You cannot view digital channels.
You cannot receive or select channels.
Some digital cable channels are not displayed.
Broadcast HD formats have poor quality.
No sound but good picture.
No audio or low audio with a home theater system.
Headphone volume cannot be adjusted.
You want to output sound from both theheadphones and the TV speakers.
The network name (SSID) of the wireless router(access point) to which you want to connect is notdisplayed.
Sometimes video streaming quality is poor.
Wi-Fi connection is lost or intermittent.
Certain Internet video content displays a loss ofdetail.
Good picture quality but no sound on Internet videocontent.
Apps are inaccessible.
The TV cannot access the Internet when IPv6 isset.
Your TV cannot connect to the server.
A message appears stating that the TV cannotconnect to your network.
You can connect to the Internet, but not to Googleservices.
You cannot add a Google account.
The remote control does not operate.
You cannot turn the Active 3D Glasses on. (3Dmodels only)
The LED indicator on the Active 3D Glasses blinks.(3D models only)
The TV turns off automatically.
The TV turns on automatically.
After unplugging the TV and plugging it in again,the TV does not turn on even if you press thepower button on the remote control or the TV.
No picture from a connected device.
You cannot select a connected device in the HomeMenu.
Certain programs on digital sources display a lossof detail.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMIdevice.
You cannot control a second AV receiver.
The TV does not output picture and/or sound fromthe MHL device. (MHL supported models only)
An external device (such as a set-top box or AVreceiver) cannot be controlled via the IR Blaster.(IR Blaster compatible models only)
Some media files in the USB device or server arenot displayed.
The TV cannot be found by a Wi-Fi Direct device.
Operation cuts out, or a device does not work.
What kind of devices can be connected using theScreen mirroring function?
The TV cannot connect to a Miracast device orScreen mirroring compatible device.
Video or sound sometimes cuts out.
Some paid content cannot be played.
The TV cannot be turned on and controlled byusing the “Video & TV SideView” app when[Remote start] is enabled.
The TV does not appear on or cannot be registeredwith the “Video & TV SideView” app.
The illumination LED or bottom of the screensometimes lights up.
You want to disable the illumination LED so that itdoes not light up or blink.
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